Privacy Policy
Last updated: [Date, e.g. 16 September 2026]
Achol (“we”, “us”) respects your privacy. This policy explains what information we collect when you use our website and place orders, and how we use it.
- Information we collect
- Identity and contact details — name, mobile number, email, delivery address
- Order details — products, payment method, order history
- Technical data — IP address, browser type, device information (via standard logs or analytics, if enabled)
- Communication — messages you send us via form, email, or WhatsApp
- How we use your information
- To process and deliver orders
- To contact you about your order (SMS, call, WhatsApp, or email)
- To provide customer support and handle returns or exchanges
- To improve our website and services
- To meet legal or accounting requirements
- Orders and payment
Payment is processed according to the method you choose at checkout (for example Cash on Delivery or other gateways shown on the site). We do not store full card details on our servers when a third-party payment provider is used. - Sharing with partners
We may share necessary information with:
- Courier partners (to deliver your parcel)
- Payment providers (to complete payment)
- Hosting and technical service providers (to run the website)
We do not sell your personal information.
- Cookies and analytics
Our site may use cookies or similar technologies for basic functionality (cart, login) and, if enabled, analytics to understand how the site is used. You can control cookies through your browser settings. - Data retention
We keep order and customer records as long as needed for delivery, support, legal, and accounting purposes. - Your rights
Subject to applicable law, you may request access to, correction of, or deletion of personal data we hold about you, where appropriate. Contact us using the details below. - Children’s privacy
Our services are not directed at children. We do not knowingly collect personal data from children. - Changes to this policy
We may update this page from time to time. The “Last updated” date will change when we do. - Contact
For privacy-related questions:
Email: achol.com.bd@gmail.com.com
Phone / WhatsApp: +880 1737886100
Or use our Contact page.
